Ordering and Payment
There are six payment options- iDeal (popular Dutch payment system), Direct Bank Transfer, Credit Card, Mister Cash, Sofort and PayPal.
Our Credit car...
Tue, 22 Dec, 2015 at 5:59 PM
We do not offer credit facility to the customers. Orders must be fully paid before dispatch. Cash on delivery facility is not possible.
Tue, 22 Dec, 2015 at 6:41 PM
No, there is no need to have a separate PayPal account for using credit card via PayPal gateway. However, if you already have a PayPal account, you can use ...
Tue, 22 Dec, 2015 at 6:00 PM
Yes, It is possible to use your Indian or non-Dutch credit card (3D enabled) on our website. For more information, please visit our Ordering and Payment sec...
Tue, 22 Dec, 2015 at 6:01 PM
There are two ways, we can deliver your frozen food items to you: There are two ways, we can deliver your frozen food items to you: Option 1: standard...
Fri, 3 Feb, 2023 at 8:38 AM
We are an online shop and we do not have a retail outlet. You are welcome to pick your order from our warehouse (with a prior appointment only).
Tue, 22 Dec, 2015 at 6:42 PM
Yes. It is possible to add or remove items until we start processing your order. Please however expect a possible delay of 1 to 2 days in dispatching your o...
Sun, 12 Jul, 2020 at 7:46 PM
No, it is not possible to place the order on phone. You can only place an order via our website. However, if you have any questions, please feel free to sen...
Tue, 22 Dec, 2015 at 6:02 PM
Cut off time, set as 12.00pm (Monday to Friday), is our working principle. Orders fully submitted and paid before 12.00pm (Monday to Friday) are generally d...
Tue, 22 Dec, 2015 at 6:47 PM
Yes, your invoice and shipping address can be different; however the delivery address must be in the one of the countries we deliver. Please ensure that you...
Tue, 22 Dec, 2015 at 6:09 PM