Most Frequently Asked Questions

Default solution folder, feel free to edit or delete it.

Is there any minimum quantity, I need to purchase?
No, there is no minimum quantity limit for ordering. We can deliver even a single item of your choice.
Sat, 18 Aug, 2018 at 6:50 PM
In which areas Ekirana delivers?
We deliver at every postcode in Netherlands at either home, office or a pickup point address. Further we regularly deliver to almost all the countries in Eu...
Tue, 1 Oct, 2019 at 11:16 AM
How long does it take to have my order delivered?
Order Dispatch means the handover of your order to the postal service Order Delivery means the order brought to you at your shipping address.  As a gen...
Sun, 5 Sep, 2021 at 8:54 PM
How do I place an order?
Placing an order on Ekirana is fairly simple and straight forward. Ordering involves just three steps. At the link below, you can as well take a Demo Walk t...
Tue, 25 Aug, 2020 at 9:33 PM
What are the shipping charges?
Shipping cost is different for different countries and varies with order amount and/or weight. Please refer to Shipping and Return section for complete info...
Fri, 24 Aug, 2018 at 11:24 PM
Can I pick up my order by myself?
Yes, you can choose to pick up your order by yourself between (Tue-Fri: 14.00-17.00). However a prior appointment is a must.  Step1: Please select Self ...
Sat, 19 Jan, 2019 at 9:13 PM
Can I Track my order?
Yes, of course. Soon after your order is shipped, you will receive a confirmation email with invoice and an online tracking number. Which you can use to tra...
Tue, 22 Dec, 2015 at 5:56 PM
What if I am not home at the time of delivery or if I miss the delivery?
Number of delivery attempts vary depending upon the country. If first delivery fails, typically the delivery service leaves a note with code in your mailbox...
Sat, 18 Nov, 2017 at 7:35 AM
When would my order be dispatched and delivered?
Order Dispatch means the handover of your order to the postal service Order Delivery means the order brought to you at your shipping address.  As a ge...
Sat, 18 Aug, 2018 at 6:56 PM