Soon after your order is shipped, you will receive a confirmation email with invoice and an online tracking number. Please also check your junk mail folder and mark the tracking email as safe. You can use this track and trace link to track or reschedule your parcel. You can as well find the actual status of your parcel in your My Account section or at this link.
If your order is not shipped, it is likely that your order is waiting for Fresh vegetables or frozen medium for frozen products. Please see the following links for ordering information related to Fresh and Frozen food items.
https://www.ekirana.nl/blog/fresh-vegetables-on-ekirana/
https://www.ekirana.nl/blog/frozen-indian-foods/